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PRIVACY POLICY

PRIVACY POLICY OF UBIQ Audio Lab d.o.o.

NOTIFICATION PURSUANT TO ART. 13 OF GDPR

Safeguarding your personal data is very important to us and, accordingly, we strive to ensure appropriate technical and organizational measures to ensure a high level of personal data security. All personal data is processed solely on the basis of legal grounds and individual consent declarations in accordance with currently valid standards and legislation applicable to the protection of personal data, in particular as defined in the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter the "General Data Protection Regulation" or “GDPR”) and Slovenian legislation (the applicable Law on the Protection of Personal Data ("the ZVOP-2")).

This Privacy Policy applies to your use of the Ubiq Audio Lab d.o.o.'s website and related services. By this Privacy Policy, we wish to ensure that all users of Ubiy Audio Lab d.o.o.'s website are notified of all necessary information related to the professing of personal data.

By sharing your personal data with us, you confirm that you are at least 16 years old and that the data you share is your own. Further communication with us may be subject to your confirmation following a verification e-mail we send you.

Please find the information as per Art. 13 of GDPR below:

PERSONAL DATA CONTROLLER

Personal data controller is the company UBIQ Audio Lab d.o.o., Knezova ulica 1, Ljubljana, 1000 Ljubljana, Slovenia, EU (hereinafter: "data controller" or "Ubiq Audio Lab").

CONTACT INFORMATION

For any questions, requests or complaints with respect to your personal data, you can contact us at info@ubiqaudiolab.com.

SCOPE AND PURPOSE OF PERSONAL DATA PROCESSING AND THEIR STORAGE

Your personal data will be carefully protected against loss, disclosure, alteration or abuse. We will process your personal data solely for the purposes for which you have provided us with them. We will not use your personal data for any other purpose without obtaining your consent or providing you with all the required information in accordance with GDPR in advance.

CATEGORIES AND PURPOSE OF PERSONAL DATA PROCESSING

We collect and process the following personal data:

  • Your e-mail address and contents of the e-mail correspondence;
  • Other contact information you may provide in e-mail correspondence, including for example your first name, your last name, telephone number, address, country of residence or any other personal data you voluntarily include in your e-mails.

We collect and process the above personal data for the following purposes:

  • responding to your questions or requests as submitted through our website and follow-up communication;
  • responding to your questions or requests submitted via e-mail and follow-up communication;
  • analyses related to the above, including customer history.

LEGAL BASIS FOR DATA PROCESSING:

a. Performance of a contract – Article 6(1)(b) GDPR

Where you are personally a party or taking steps to become a party to an agreement with us, the processing of your personal data is necessary for entering into or performing the agreement or for taking steps at your request prior to entering into such agreement.

b. Legitimate interests – Article 6(1)(f) GDPR

Such legitimate interests include, in particular:

  • establishing and maintaining business and contractual communications;
  • identifying and communicating with you;
  • establishing, exercising or defending legal claims and protecting Ubiq Audio Lab's legal and commercial interests.

Ubiq Audio Lab has assessed these legitimate interests against the interests, rights and freedoms of the relevant data subjects and considers that the processing is necessary and proportionate and that the legitimate interests pursued are not overridden by the interests or fundamental rights and freedoms of the data subjects.

COMMON PROVISIONS REGARDING THE PROCESSING AND STORAGE OF PERSONAL DATA

All personal data collected on the basis of the abovementioned legal grounds will be used in accordance with the purpose for which they were collected. We will not forward your personal data to third parties without your consent.

Subject to statutory conditions, the data processor may disclose your personal data to the following contractual data processors:

  • local partners in the country/ies concerned in order to respond to your request;
  • providers of postal, delivery or dispatch services, etc.,
  • providers of information technology services in the course of provision and maintenance of software and to application providers.

Personal data may also be used, in a form that does not allow your identification, for the statistical purposes of data controller, such as data on website visits, statistics, etc.

Your data may be received by our processors, who act only on our instructions, such as email marketing provider or hosting/IT provider. We do not sell your data and do not disclose it to third parties for their own purposes, unless required by law.

We ensure that your personal data will be stored for such period of time required to complete the purpose for which your personal data were collected and our analysis.

In case statutory obligations for a longer retention of data apply, the latter shall be complied with accordingly.

After the expiration of the above stated retention period, your personal information will be permanently deleted.

Please note that other data related to the product, company or other similar data that does not qualify as personal data, may be stored for a period longer than the periods stated above.

For information on cookies, please refer to our Cookies Policy.

RIGHTS OF DATA SUBJECTS

As data controller, UBIQ Audio Lab d.o.o. guarantees effective control over your personal data and the enforcement of rights in accordance with the GDPR.

You have the option to assert various rights related to your personal data. Based on the GDPR, you have a right to access your data and obtain a copy (Article 15 GDPR), rectification of inaccurate data (Article 16), erasure ("right to be forgotten") (Article 17), restriction of processing (Article 18), data portability (Article 20), object to processing based on legitimate interests (Article 21), as well as to withdraw consent at any time (Article 7(3)). To exercise your rights, contact us at info@ubiqaudiolab.com. We will respond without undue delay and at the latest within one month; this period may be extended where permitted by law. We may ask you to confirm your identity before handling your request.

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, without prejudice to any other administrative or judicial remedy, or in the place of the alleged infringement. In Slovenia, complaints may be lodged with the Information Commissioner, Dunajska cesta 22, 1000 Ljubljana, www.ip-rs.si, gp.ip@ip-rs.si. In case you have any questions related to the processing of personal data and your rights, please refer them to info@ubiqaudiolab.com or please send them to our company address by regular mail.

For additional information regarding the collection and processing of your personal data, please contact us at info@ubiqaudiolab.com.

AUTOMATED DECISION-MAKING AND PROFILING

We do not take decisions based solely on automated processing that produce legal or similarly significant effects for you.

CHANGES OF PRIVACY POLICY

UBIQ Audio Lab reserves the right to change this Privacy Policy at any time, without prior notification. In particular, this Privacy Policy may be changed when required by law or other applicable regulations. The current version is always published on this page.